Privacy Policy
LumiGoods ("we", "us") operates lumigoods.com, a corporate website and business operations platform serving our wholesale partners, customers and manufacturers. This policy explains what information we handle and how.
Information we collect
- Contact information you provide when reaching out to us (name, company, e-mail, phone).
- Business account information for authorised partner, customer and manufacturer users of our operations portals (login e-mail, company affiliation, order and production records related to your business relationship with us).
- Technical data strictly required to operate the site, such as session state stored in your browser. We do not run advertising trackers.
How we use it
- To respond to enquiries and manage our business relationships.
- To operate order, production, quality and logistics workflows with authorised partners.
- To secure our systems, including login verification codes sent by e-mail.
Storage and sharing
Business data is stored with vetted infrastructure providers within our hosting and database services. We do not sell personal data. Data is shared only with parties involved in fulfilling the relevant business process (for example, a manufacturer fulfilling an order) or where required by law.
Retention and your rights
We keep business records for as long as needed for the commercial relationship and legal obligations. You may request access to, correction of, or deletion of your personal data by contacting us.
Contact
For any privacy questions or requests: info@lumigoods.com